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Shopify Collaborator Code

Collaborator codes ensure secure and streamlined access to your Shopify. This access is essential for setting up critical integrations. Here’s everything you need to know about finding your Shopify collaborator request code.

Why Do We Need Access?

We require access to your Shopify store to:

  1. Set up Ecomflow as your fulfillment option: This ensures that your orders are routed correctly for processing and fulfillment.
  2. Install and configure the necessary apps: These apps are crucial for enabling smooth communication between your Shopify store and our fulfillment system.

Rest assured, we will not access or modify any other parts of your Shopify store outside of what is necessary to set up fulfillment.

How to Find Your Shopify Collaborator Code

  1. Navigate to your Shopify store admin > Settings > Users and permissions.
  2. Scroll down to the Collaborators section.
  3. Locate the Collaborator Request Code.
  4. Use the copy icon to share the code with the desired person.

Key Notes:

  • The collaborator code is always a 4-digit number.
  • If you need a new code, click “Generate new code”. Doing so invalidates all previous codes.
  • Sharing this code does not automatically grant us access. We must still send you a collaborator request, which you will need to approve.
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How to Enable or Disable Shopify’s Collaborator Request Code

To change the security settings for collaborator access, follow these steps:

  1. Navigate to your Shopify store admin > Settings > Users and permissions.
  2. Scroll down to the Collaborators section.
  3. Choose between the following options:

“Anyone can send a collaborator request”

“Only people with a collaborator request code can send a collaborator request”

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Recommendation

We recommend enabling the collaborator request code option to enhance your store’s security. Regularly refresh your code by clicking “Generate new code” to ensure only approved collaborators can request access.

If you have any questions about Shopify Collaborator Codes or need support with Store Setup and Fulfillment, don’t hesitate to get in touch with our Customer Support team. We’re always happy to help!