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Shipping Rates & Profiles

Shipping is a critical part of any eCommerce business. A well-optimized shipping strategy ensures that customers receive their orders quickly, affordably, and reliably—leading to higher satisfaction.

Shopify allows merchants to create multiple shipping options tailored to location, order value, weight, and carrier services. By carefully configuring shipping zones and rates, businesses can:

  • Improve the customer experience – Offering the right shipping options at checkout reduces confusion and increases conversions.
  • Streamline fulfillment operations – Automating shipping rules ensures orders are processed efficiently without manual intervention.
  • Optimize costs – Setting the right shipping rates prevents undercharging or overcharging customers, maintaining healthy margins.

This guide walks you through the step-by-step process of configuring Shopify’s shipping settings to create a seamless and cost-effective fulfillment experience.

1 - Access the Shipping Settings

  1. Log in to your Shopify Admin account.
  2. Navigate to Settings on the bottom-left corner of the dashboard.
  3. Click on Shipping and delivery under the Settings menu.

2 - Set Up Shipping Profiles

Shipping profiles allow you to create specific shipping rules for different products or locations.

Create a new shipping profile

  1. Under the "Shipping profiles" section, click Manage rates for an existing profile, or click Create new profile to start a new one.
  2. Enter a name for the profile (e.g., "Fragile Items" or "International Orders").
  3. Assign products to the profile by clicking Add products and selecting the applicable items.

3 - Define Shipping Zones

Shipping zones group countries or regions for which you want to set specific shipping rates.

Add a shipping zone

  1. Under the profile, click Create shipping zone.
  2. Name the zone (e.g., "Domestic" or "Europe").
  3. Select the countries or regions that belong to this zone.
  4. Save the shipping zone.

4 - Add Shipping Rates

Shipping rates determine how much customers are charged for shipping based on factors like order weight or price.

Set up standard rates

  1. Under your shipping zone, click Add rate.
  2. Choose from two options:
    • Set up your own rates: Enter a fixed rate (e.g., $5.00 for standard shipping).
    • Use carrier or app to calculate rates: Select this option to integrate real-time rates from carriers like UPS, DHL, or FedEx.
  3. Add a name for the rate (e.g., "Standard Shipping" or "Express Shipping").
  4. (Optional) Set conditions for the rate, such as:
    • Based on order weight (e.g., 0-5 kg).
    • Based on order price (e.g., $0-$50).
  5. Save the rate.

Set up free shipping

  1. Under the shipping zone, click Add rate.
  2. Enter "Free Shipping" as the name.
  3. Set conditions, if applicable, such as:
    • Free shipping for orders over $100.
  4. Save the rate.

5 - Configure Local Delivery or Pickup (Optional)

For local customers, you can offer delivery or pickup as an option.

Set up local delivery

  1. Under "Local delivery," click Manage next to the location offering delivery.
  2. Define the delivery area by:
    • Setting a radius around your store (e.g., 10 km).
    • Adding specific postal codes.
  3. Set a delivery fee, if applicable.
  4. Save the settings.

Set up local pickup

  1. Under "Local pickup," click Manage next to the location offering pickup.
  2. Enable local pickup by checking the appropriate box.
  3. Add pickup instructions (e.g., "Please bring your order confirmation email.").
  4. Save the settings.

6 - Test Your Shipping Settings

To ensure your setup is functioning correctly:

  1. Go to your online store and add products to the cart.
  2. Enter different shipping addresses to verify that rates are displayed accurately.

7 - Monitor and Update Regularly

Shipping requirements may change over time due to:

  • Adjustments in carrier rates.
  • Expansion to new regions.
  • Seasonal promotions or discounts.

Regularly review your shipping profiles to ensure they remain aligned with your business needs.

Key Takeaways

  • A well-planned shipping setup makes it easier to manage orders.
  • Shipping zones help set accurate rates based on location.
  • Local delivery and pickup offer flexible fulfillment choices.
  • Testing ensures a smooth checkout experience.

By following these steps, you can set up a robust shipping system in Shopify that meets the needs of both your business and your customers. If you encounter any issues, please consult Shopify’s Help Center or get in touch with our Customer Support team. We’re always happy to help!